Despatching and Receiving Clerks

What the job involves

• Identifies items and containers of incoming and outgoing shipments and verifies them against consignment records
• Ensures outgoing shipments are in good condition and meet specifications
• Arranges internal distribution of goods received
• Organises the dispatch of goods with completed documentation
• Maintains prescribed records of goods received and dispatched
• Examines shipping documents and verifies cargo to be released
• Records customs clearance requirements and authorises collection of cargo
• Calculates storage and clearance charges and bills customers
• Receives details of outgoing cargo, and arranges bookings of freight space and collection of goods from customers
• Provides information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods

Key values of workers in Despatching and Receiving Clerks

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Despatching and Receiving Clerks

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Monitoring

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Time Management

  Managing one's own time and the time of others.